|Position / Role|
|Technical Implementation Specialist – Apprentice|
|May 3, 2018|
|February 20, 2019|
Bright Horse was founded on the premise that awesome service, skills and expertise should be available on a global basis for all of our customers.
With heritage in ITSM, managed and professional services, Bright Horse was established to enable clients to automate their service expertise. Whatever service issues you have managing ITSM or other departments such as HR and Facilities, we can assist with improving the overall service experience for your clients. We combine our technology skills with experience in developing processes and managing programmes of change to ensure we provide a holistic solution.
We are looking for a mature, enthusiastic person to join our small but experienced technical consultancy and implementation team. Our dynamic consultancy team work across multiple projects implementing Service Management platforms and IT Support tools.
As a Technical Implementation Specialist, you will work in our projects team helping them develop and support exciting new platforms and implementations and help our existing customers gain the most out of the solutions we offer. You will be fully supported by the company on a 2-year apprentice programme and the successful candidate will have the opportunity to learn a huge amount of skills and gain professionally recognised accreditations in Cherwell technology, databases, customer service, service management and Microsoft cloud technologies.
You’ll learn how to:
Desired skills and qualities:
We are looking for a self-motivated individual with: